Privacy Policy

1. Who We Are

This Privacy Policy applies to Port Charlotte Lanai Sunrooms & Patios ("we," "us," or "our"), a sunroom contractor based at 19018 Cochran Blvd, Port Charlotte, FL 33948. We operate the website at portcharlottesunrooms.com (the "Site"). This policy explains how we handle information we receive through the Site.

Questions about this policy? Contact us at quotes@portcharlottesunrooms.com.

2. Information We Collect

Information You Provide Directly

When you fill out a contact or estimate request form on the Site, you may submit your name, email address, phone number, physical address, and a description of your project. We collect only what you choose to provide. You are never required to submit personal information to browse the Site.

Automatically Collected Information

When you visit the Site, our hosting provider and analytics tools may automatically collect standard technical information. This includes your IP address, browser type, operating system, referring URL, pages visited, and the date and time of your visit. This data is used in aggregate to understand how visitors use the Site and to improve its content and performance.

Cookies

The Site may use cookies and similar tracking technologies. Cookies are small text files stored on your browser. We use them to remember preferences, analyze traffic, and improve your experience. You can instruct your browser to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect some features of the Site.

3. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests, questions, and inquiries.
• Schedule on-site consultations and communicate about your project.
• Improve the Site, our services, and our customer communications.
• Comply with applicable laws and protect our legal rights.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We do not send unsolicited commercial email.

4. How We Share Your Information

We may share your information with third-party service providers who assist us in operating the Site or conducting our business - for example, our form processing provider, website hosting provider, and analytics tools. These providers are permitted to use your information only as necessary to provide their services to us and are required to protect it appropriately.

We may also disclose your information when required by law, court order, or government authority, or to protect the safety, rights, or property of Port Charlotte Lanai Sunrooms & Patios, our customers, or the public.

5. Third-Party Links and Services

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit. Our contact forms are processed by a third-party form service; their privacy policy governs data you submit through those forms.

6. Analytics

We may use third-party analytics services such as Google Analytics to understand how visitors use the Site. These services may collect information about your visits over time and across different websites. You can opt out of Google Analytics data collection by installing the Google Analytics Opt-out Browser Add-on.

7. Data Security

We take reasonable technical and organizational measures to protect the information we collect from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and we encourage you to avoid sending sensitive personal information - such as financial account numbers - through website forms.

8. Data Retention

We retain personal information you submit through the Site for as long as necessary to respond to your inquiry, fulfill our business purposes, or comply with legal obligations. When information is no longer needed, we delete or anonymize it using reasonable methods.

9. Your Rights and Choices

You have the right to request access to the personal information we hold about you, ask us to correct inaccurate information, or request deletion of your information, subject to any legal obligations we may have to retain it. To exercise these rights, contact us at:

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information.

10. Children's Privacy

The Site is intended for adults. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete it promptly. If you believe a child has submitted personal information through the Site, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically. Continued use of the Site after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: